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-   -   Getting ii script error when trying to print (https://www.askmehelpdesk.com/showthread.php?t=201956)

  • Apr 3, 2008, 10:43 AM
    oldtech1
    Getting ii script error when trying to print
    I have a user with Outlook 2003 the gets an error box with the following info inside. Box name is internet explorer script error contains:
    Line: 2021 (I know what that means)
    Char: 1
    Error: Unspecified error
    Code: 0
    URL: res://ieframe.dll/preview.dlg

    Can anyone help me with this? This user can not print anything from within her Outlook. We have already run Detect and Repair and that did not help.
  • Apr 3, 2008, 01:00 PM
    chuckhole
    I would assume that you also have Internet Explorer 7 installed?

    Review the following Microsoft KB article 931657: The e-mail message header does not print when you try to print an e-mail message by using either Microsoft Office Outlook 2003 or Microsoft Outlook Express

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