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-   -   MS Word safe mode unrecoverable document error (https://www.askmehelpdesk.com/showthread.php?t=195432)

  • Mar 17, 2008, 02:21 AM
    buzzoverhead
    MS Word safe mode unrecoverable document error
    When I MS Word, it begins to open normally and then it says:

    Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience.

    The information you were working on might be lost. Microsoft Word can try to recover it for you.

    ... Recover my work and restart word. ( The 3 dots represent a box you can put a check mark in. It only allows me to leave a check mark in it to have Word then open in Safe Mode. )

    If I remove the check mark I get the error:

    Word failed to start correctly last time. Starting Word in Safe Mode will help you correct or isolate a start up problem in order to successfully start the program. Some fuctionality may be disabled in this mode. Do you want to start in Safe Mode.

    Yes or No

    If I say, "No" the first error I typed above comes up again.

    I did try unistalling MS Office entirely and reloading it. It still gives me the same errors.
    I noticed this problem after

    Thanks for your help
  • Apr 1, 2008, 08:41 AM
    Unregistered
    Try deleting your normal.dat file in the c>user>application data>ms>templates.

    Nitish Anand
  • May 15, 2012, 11:34 PM
    Kaiyen
    Surely helped me, thanks!

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