Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Windows (https://www.askmehelpdesk.com/forumdisplay.php?f=237)
-   -   Internet Explorer (https://www.askmehelpdesk.com/showthread.php?t=19498)

  • Feb 2, 2006, 06:26 AM
    Ritzliny41
    Internet Explorer
    When I Click on IE it comes up but then goes blank what can I do I can't access it at all... Okay I click on internet explorer and it comes up then the whole pages just vanishes... I have broadband and I can get in internet through AOL... Not sure what the problem is
  • Feb 2, 2006, 09:53 AM
    LTheobald
    We're going to need much more details. Start by answering a few of the belows points if you can please:
    • Can you access the internet at all or is this just an Internet Explorer problem? For example, can you still use an instant messenger? Does another browser like Firefox work?
    • Are there certain pages you can't access?
    • Does the status bar in the bottom left say anyway? For example "Connecting to..." or "Done"
    • Do you use dial-up or broadband?
    • What versions of Windows and Internet Explorer are you using (
      Help >> About Internet Explorer).
    • Do you have anything like a firewall running?
  • Feb 2, 2006, 09:53 AM
    fredg
    Hi,
    Welcome to this site, and thank you for asking a question here.
    Exactly, what do you mean?
    Do you mean that from the Desktop, you left double-click on the IE Icon, and it just goes blank? I don't understand what you mean by "I can access it all".
    Are you connected to the internet when you try?
    Please post back.
  • Feb 2, 2006, 10:15 AM
    NeedKarma
    It sounds like the dreaded CoolWebSearch infection. At the bottom of that web page (the hyperlink in this message), under the heading 'Epilogue' is a link to download CWShredder which may be your solution. Before I recommend this I'll wait to hear additional info from you as asked by the previous experts.
  • Feb 2, 2006, 10:32 AM
    SHAVED
    Hi,
    I am also waiting for your answer for the details asked previously by the experts.
  • Feb 2, 2006, 12:31 PM
    NeedKarma
    Weird things are happening to the site right now...
  • Feb 2, 2006, 12:43 PM
    LTheobald
    OK, so IE just crashes when you open it. I think Need is right on the spare front. Try downloading and running the following programs:

    CWShredder
    AdAware
    Spybot: S&D
  • Feb 2, 2006, 12:43 PM
    Ritzliny41
    [QUOTE=Ritzliny41]When I Click on IE it comes up but then goes blank what can I do I can't access it at all... Okay I click on internet explorer and it comes up then the whole pages just vanishes... I have broadband and I can get in internet through AOL... Not sure what the problem is

  • All times are GMT -7. The time now is 01:49 AM.