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-   -   Outlook express outbox does not empty (https://www.askmehelpdesk.com/showthread.php?t=194613)

  • Mar 14, 2008, 12:09 PM
    rhjohnson
    Outlook express outbox does not empty
    It keeps the message and continues to send repeatedly
  • Mar 14, 2008, 12:32 PM
    biggsie
    Open outlook express. Click on tools/options/send tab. Make sure that the "send messages immediately" box is checked. The "save copy in sents items folder" should also be checked. If they already have checkmarks beside them, uncheck each one, click apply then close out of OE and reboot the computer. Finally, go back into OE and recheck the boxes, apply, then reboot again.

    This is a longer work around for this problem

    Empty the Outbox in Outlook Express, move any messages you want to Send later to the Drafts folder.

    Close Outlook Express.
    Do a Search for .dbx files.
    Search:
    Start > Search > For Files or Folders > All files and folders,
    In the field for: all or part of the file name
    Key in:
    .dbx
    Below that, click on More advanced options
    In the field: Type of File, select (All Files and Folders)
    Place a checkmark in:
    Search system folders
    Search hidden files and folders
    Search subfolders
    Click Search

    Locate the Outbox.dbx file and delete it.
    Restart Outlook Express, a new Outbox.dbx file will be created.
    Send yourself a Test message to see if it leaves the Outbox.

    You may need to enable Show Hidden Files and Folders to see the .dbx files.
    Windows XP:
    Open My Computer,
    Tools > Folder Options > View tab,
    Under Hidden Files and Folders, verify Show Hidden Files and Folders is selected.
    Remove the check mark for Hide Extensions for known file types.
    Apply, OK to save and close.
  • Mar 14, 2008, 02:23 PM
    rhjohnson
    Quote:

    Originally Posted by rhjohnson
    It keeps the message and continues to send repeatedly

    I mentioned in my message that I did this and it did not work. Thanks for the response.
  • Apr 2, 2008, 09:02 PM
    Guest
    Quote:

    Originally Posted by rhjohnson
    I mentioned in my message that I did this and it did not work. Thanks for the response.


    Try one by one (pick the order) and verify.

    - You need to delete the OUTBOX Folder (outbox.dbx), not only the content of the folder.

    - Disable anti virus outgoing email scan.

    - Increase Hardisk space.

    - Empty your Inbox folder (move to another folder outside your Inbox)

    - Create New Identity.

    - Register an important send/receive library file.
    Go to Start > Run and type regsvr32 inetcomm.dll and hit OK.
    Then also type > regsvr32 OLE32.DLL and press OK.
  • May 12, 2008, 12:05 PM
    sroessnerAPSI
    I was having this exact problem and found the solution in a few other strings on this site. What the consensus seems to be (and what worked for me) is that when your outlook or outlook express folders total up to 2Gig of space, it cannot hold any more files. This problem is easily fixed by deleting some unnecessary files or moving them out of outlook into another folder. Another solution is to archive (compress) some files. As long as you create some more space in outlook/outlook express the problem will be taken care of.

    The reason files cannot be deleted is because there is no room to put the deleted file. Similarly the files don't leave the outbox because there's not enough room to put them in the sent folder. Since the files never left the outbox, they get sent every time outlook auto-sends/recieves.

    Hope this helps!

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