I have a ceiling fan that I installed and has been working fine up until about a week ago. I have done everything I can think to get it working again. I accidentally touched what I am assuming is the neutral wire to metal inside the box in the ceiling and all of the sudden it started working again. When I take it off the metal it stops again. I have no idea what my next steps should be in this situation. There are a few additional outlets that are effected as well with the ceiling fan not working. Any advice would be most appreciated. Thanks!