Must hit send/rec to receive email in outlook 2003
Hello everyone, I am new to this site so please bear with me as I learn.
My question is: I set a friend up with a linksys router on his desktop, and set up email accts. For he and his wife, in outlook 2003 on his laptop. Laptop connects to internet fine (wirelessly), sends email automatically when you hit send, BUT they have to hit send/receive to receive any emails. We have checked the send/receive options all seem OK. They do have McAfee virus protection on the laptop. Could that have an effect on their receiving emails?
Any help would be greatly appreciated. Thanks