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-   Spyware, Viruses, etc. (https://www.askmehelpdesk.com/forumdisplay.php?f=477)
-   -   I just used a new antivirus program? (https://www.askmehelpdesk.com/showthread.php?t=192450)

  • Mar 8, 2008, 02:54 PM
    progunr
    I just used a new antivirus program?
    I just downloaded Antivir virus protection and ran a scan on my laptop and have some questions.

    I used to use McAfee.

    When I ran a full scan with McAfee, it would show in the area of 155,000 files scanned.

    Now, I ran this Antivir and it came up with 275,547 files scanned.

    Why so much difference?

    Also, it gave me two files that it said could not open:

    C:\hiberfil.sys and C:\pagefile.sys

    Should it be able to open these two files or not?

    Is there any risk involved with these two files since it cannot open them?

    I appreciate any responses in advance!
  • Mar 8, 2008, 03:20 PM
    biggsie
    If running Winxp or win2k press F8 during the first part of boot and start in safe-mode w/ networking and rescan the HD w/ housecall. That should do the trick

    HouseCall cannot access the files listed below.

    Hope this helps
  • Mar 8, 2008, 06:03 PM
    biggsie
    Ok Housecall is an anti vurus program -- I thought there may be a similar issue

    Running an anti virus program and could not access the file you mentioned

    Most anti virus programs preform similar functions -- thought this might help

    Maybe this site will help -- It is about Anti Vir which you ran

    Avira AntiVir scan log... - TechSpot Troubleshooting

    They are all Windows system files. Why your antivirus is trying to open them is beyond me.

    I seriously doubt any of those files are malicious
  • Mar 9, 2008, 09:30 AM
    invisibleman_productions
    Quote:

    C:\hiberfil.sys and C:\pagefile.sys
    Should it be able to open these two files or not?
    HIBERFIL.SYS is a file the system creates when the computer goes into hibernation mode
    Pagefile.sys is related to the system memory.
    Virtual Memory in Windows XP

    As they are system files the antivir will no be able to open them.As they are xp system file there would be no risk.
    Quote:

    When I ran a full scan with McAfee, it would show in the area of 155,000 files scanned.
    Now, I ran this Antivir and it came up with 275,547 files scanned.
    The second must have scanned the files in the system restore and temp files.


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