I enrolled in a program with Debt Shield about a year ago. I have since ended the program and settled 2 of the 4 cards on my own. The other 2 are with the same company, Discover Card, and on one account they filed suit. I answered the summons and countersued. It was been almost 2 months since I answered the summons and I have not heard anything from the courthouse yet. The law firm representing Discover has called me and offered me a settlement which I agreed to pay but I requested they send me information stating that the account would be settled and that they would report the information to the credit bureaus and I would not owe anything else. This was done on the 22nd of December. Since then I have received nothing and they have not taken the money out of my account. I have called the law firm and left messages and they never return my call. What should I do? It seems a little strange that I have to pursue the debt collector but I have the money to settle these accounts and I want the issue over so I can start to restore my credit. The law firm had offered me a settlement on both accounts. Any advice on what I can do or what my options are would be greatly appreciated. Also note that I have called discover and they would not even speak to me in reference to the issue, they directed me right to the law firm. Thanks

Send a letter to the law firm by certified mail. In the letter lay out the terms of the conversation you had with them--that they offered to settle and that you agreed, subject to your conditions. Then say that you are still willing to enter into this settlement and that they should respond in writing.

What did you countersue for? Also, how hard was it to leave debtshield? I've been with Debtshield for a year and a half and am fed up. I started with nine accounts, but only two were settled by them. I'm down to three accounts, which are all subsidiaries of citibank. I want to leave now, but don't know how to go about doing it? I don't know how to contact my creditors now, and what was a seven thousand dollar debt, is now 14,000. I don't know where to even start.