Originally Posted by massplumber2008
Hi Heatheranne.
First, always check that the dedicated breaker (or fuse) is not tripped at the circuit panel (should be marked clearly...and hopefully GFCI protected).
Second, check that there is not a timer or switch on the wall somewhere in bathroom that controls the electricity between the tub and the breaker (we install timers on all our whirlpool installations).
Third, get access to the receptacle that the pump connects into (should be under the tub,under the access panel for pump, usually on end wall) and check to see if you have power at that receptacle....if you do not have an electrical tester, try plugging in something that you know works electrically such as an alarm clock. If no power at the receptacle, you may need to simply replace that...but test it first then let us know what you find.
If anywhere in the loop you do not have power..you do not have jets...so check for power along the route I mentioned. After that, you need to get an electrical tester OR hire an electrician to fix/explore issues at the pump motor. OK?
Let me know what your thoughts are.
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