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-   -   Rebuild Compaq Tablet TC1000 (https://www.askmehelpdesk.com/showthread.php?t=18977)

  • Jan 28, 2006, 04:44 AM
    HRC
    Rebuild Compaq Tablet TC1000
    I am trying to rebuild my Tablet PC and have connected an external CD writer to run the QuickRestore CDs. However, I cannot boot to the CD drive, as I receive the following error "Unable to detect ATAPI IDE CD ROM DRIVE. ATAPI IDE CD-ROM device driver not loaded." and the session leaves me at the command prompt.

    The HP site advises that this error is caused by using a USB 1.0 device, use a USB 2.0 device. My external CD drive is a USB 2.0 device. Can anyone suggest how I can resolve this?

    Hugh
  • Jan 28, 2006, 07:26 AM
    ScottGem
    Is there no internal CD? Are you sure the Drive is USB 2.0?
  • Jan 28, 2006, 07:48 AM
    HRC
    Scott,
    As it's a tablet PC, there is no internal cd drive. The external drive I have, definitely has a USB2.0 interface; refer to this url for my drive (http://uk.lge.com/prodmodeldetail.do...model=NOTHING).
  • Jan 28, 2006, 08:20 AM
    StuMegu
    Have you looked around in the bios for something along the lines of "enable boot from usb" kind of thing?
  • Jan 28, 2006, 08:27 AM
    HRC
    Yup; three options in the BIOS. I have even disabled two, left the CD drive on. It boots intot he drive, runs the config.sys, autoexec.bat but cannot install the cd driver and therefore doesn't assign a drive letter when it runs the autoexec. Then leaves me at the command prompt.
  • Jan 28, 2006, 08:30 AM
    StuMegu
    What OS are you trying to install?
  • Jan 28, 2006, 08:37 AM
    HRC
    Its Windows XP Tablet Edition, from the supplied Compaq QuickRestore System Recovery CD

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