Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Spyware, Viruses, etc. (https://www.askmehelpdesk.com/forumdisplay.php?f=477)
-   -   How to remove spyshredder.hijacks my homepage-Cant Use Internet! (https://www.askmehelpdesk.com/showthread.php?t=186172)

  • Feb 20, 2008, 08:44 AM
    ccrazeegyrl
    How to remove spyshredder.hijacks my homepage-Cant Use Internet!
    How do I remove spyshredder from my computer... I can't get on the internet because of it hijacking my homepage and by no way possible can I even access the net.I have McAfee(not very good) but it detects nothing.. so I cannot go to any site to download any free or scanning software or removal programs.It is so annoying.It happen as soon as start up and if I click internet exp. Sometimes it will open up 50-60 IE's.I have tried control panel-Add/Remove Programs--tried msconfig and it does not happen in safe mode but I ALSO still can't get on the net in safe mode.So I feel screwed because I feel helpless I cannot get on to access any removing software you guys talk about---So How do I remove this or get my homepage back without being able to access the net?? PLEASE HELP!! :mad:

    Thanks Christie
  • Feb 20, 2008, 08:48 AM
    Curlyben
    Now it sounds like you need to do some maintenance.

    Here's my usual C&P for cases like this:

    Quote:

    Originally Posted by Curlyben's maintenance tips
    When was the last time you did some serious maintenance on your system ?

    System maintenance includes:
    Defrag
    FULL patching
    Virus scanning
    Spyware scanning
    removal of rubish files

    Defrag is an inbuilt function in XP.
    Open My Computer > Right click C: > Tools Tab and its there.

    To make sure everything is running fine run both anti virus and anti spyware apps in normal AND safe modes. (make sure that they are updated first ! ;)) (AVG is good and free AV)
    (A couple of good removal tools are Spybot and Adaware)

    ALso an on line virus and spyware scanner is Trend Housecall

    Just a note: actively running two AV's on one machine can cause problems.
    So if you are thinking about it make sure your current one is disabled first.
    Same thing applies to online scanners as well.


    Removal of junk files is easy with CCleaner a free app that does exactly what

    If all this fails then a repair install may be in order:

    Here's the official Micro$oft way of doing it,
    and Here's one with screen shots.

    Basically this installs windows over the top of your current setup.
    So you don't loose any information you already have.

    This lot should resolve your issue.

  • All times are GMT -7. The time now is 12:51 PM.