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-   -   Printer problems (https://www.askmehelpdesk.com/showthread.php?t=18537)

  • Jan 23, 2006, 06:13 AM
    Steve Christman
    Printer problems
    Having trouble with printer because M3SKin.DLL was not. How can I correct this problem?
  • Jan 23, 2006, 06:25 AM
    NeedKarma
    That file seems to be related to spyware. Uninstall the printer software; download, install, update and run Spybot to rid yourself of the spyware. The reinstall the printer as per the manufacturer's manual.
  • Jan 23, 2006, 07:51 AM
    fredg
    Hi, Steve,
    I agree with the other answer before mine, running spyware scan, in SafeMode.
    If you have an Antivirus Program, I would also run a Virus Scan in SafeMode, because on a couple of research sites, this might possibly be a worm.
    Then, as said before, uninstall the printer, then reinstall it, following exactly the steps given with the printer's manual. I do wish you the best of luck.
  • Jan 23, 2006, 11:50 AM
    NeedKarma
    Quote:

    Originally Posted by fredg
    Hi, Steve,
    I agree with the other answer before mine, running spyware scan, in SafeMode.
    If you have an Antivirus Program, I would also run a Virus Scan in SafeMode, becuase on a couple of research sites, this might possibly be a worm.
    Then, as said before, uninstall the printer, then reinstall it, following exactly the steps given with the printer's manual. I do wish you the best of luck.

    Weird. He copies my advice and gets the approval.

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