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-   -   Cannot renew ip address (https://www.askmehelpdesk.com/showthread.php?t=184372)

  • Feb 15, 2008, 11:58 AM
    derek6537
    Cannot renew ip address
    My lap top signal is excellent but can not connect to internet tried to plug in lan line could not renew ip address :mad:
  • Feb 17, 2008, 02:18 AM
    A N M Sharif
    Is your AP throwing IP ? Or you need to put one manually ?
  • Feb 17, 2008, 06:43 AM
    biggsie
    I think most ISP's will tell you to power down -- TURN OFF ---> Computer TURN OFF

    ---> Router TURN OFF ---> MODEM ((((( WAIT 5 minutes ))))) Start ---> Modem

    Now Reset Modem ---------- Start ---> Router --------- Now Reset Router

    Finally Start Your Computer There should be lights on your modem??

    There should be lights on your router?? You should be able to open a browser and

    Get on the internet?? IF you have lights on modem and router -- is there lights on your

    NIC card -- Then your compouter need some tweaking!! Is this wireless??
  • Feb 20, 2008, 08:16 AM
    TechEmperor
    The most common cause of this issue is an incorrect WEP key. Is your wireless network security enabled? Is MAC address filtering turned on?
    Disable all security on your wireless so that it is a completely unsecured network. Remove any WEP key from your wireless settings on your laptop. Now try to connect.
    If you are able to connect unsecured then turn the security back up, re-enter any WEP keys and try to connect again.
    If you are using the Intel Pro-Set wireless software to manage your wireless connection you need to get the latest version, there is a known bug in older versions when connected to secure networks.

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