Re: Netscape lack of support
	
	
		
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			Bought a new computer.  I want to transfer my archived mail/folders from Windows 95Netscape 4.x  to WiindowsXP/Netscape 7.x.
I have been to Netscape's support site, no reference to my question nor any way to ask the question.
			
		
	
 Ugh... netscape.com looks more like a gigantic ad banner than anything else... 
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People buy new computers everyday.  I find it hard to believe that I'm the only one who saves certain mail.
			
		
	
 You aren't.
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The Netscape support site was designed to display advertising for Netscape not answer even the simplest questions.  No matter what I do, I cannot make contact with them.
			
		
	
 Well, that's netscape.com for you.  I don't have anything against the netscape browser, but the new netscape.com makes me sick.  At least it's better than MS internet explorer. :)
I suggest you try out a better web browser and e-mail client.
I'm not familiar with netscape's e-mail client (eudora, right?)
Take a look in the menus for something that says "export" or something similar.  This should allow you to save your messages and address book, and then you can use a similar procedure to import them into netscape on your newer computer.
:)
~psi42
	 
	
	
	
		Re: Netscape lack of support
	
	
		Did you ever get an answer to your import question? I have a very similar situation, I can't solve. I had a computer "crash" a short on the motherboard which had an ME OS and I was using Netscape 7.1. 
The HD remained operational. I bought a new computer and installed the "old" HD in it as separate drive. I can see my old profiles but can't figure out how to import / export  the profiles from the second (F:\) drive.  I did move the profiles to  a CD-RW but can't "import them on to the (C:\) new and much more efficient  drive. 
The new system's OS is XP. Likewise, I would like to salvage my old e-mails; address books and bookmarks if possible.
I agree that the Netscape site is very difficult to get anything useful in the way of "Help" or " Tech support".