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-   -   Pointing device error (https://www.askmehelpdesk.com/showthread.php?t=181328)

  • Feb 7, 2008, 06:58 AM
    mmathein
    Pointing device error
    Hi,
    I have been using Sony Vaio Laptop.
    My problem is that my pointing device ( touch pad ) does not work well.
    The detail is that the touch pad did not respond to any command.
    However left click and right click of this touch pad work well at the same time.
    I mean when I want to close a Window, the touch pad did not work.But the left and right click of the touch pad work.So I opened the touch pad window and enter the mouse properties.Then I selected "Tapping".Here I clicked apply button again.This touch pad works again.I am going to be crazy.So please help me how to fix this problem.
    This problem usually occurred after surfing movies websites.
  • Feb 7, 2008, 07:37 AM
    ScottGem
    How old is the laptop? Is it under warranty? Did the touchpad ever work? Have you tried using an external mouse?
  • Feb 7, 2008, 09:09 AM
    mmathein
    Quote:

    Originally Posted by ScottGem
    How old is the laptop? Is it under warranty? Did the touchpad ever work? Have you tried using an external mouse?

    Thank, my laptop is nearly 8 months.So it is under warranty. Yes mostly touch pad works.Sometimes it becomes odd. Yes I used external mouse.It is OK every time.
    THZ
  • Feb 7, 2008, 09:16 AM
    biggsie
    If it is under warranty -- wouldn't it make more sense to be talking to Sony

    Than trying work around it -- external mouse works -- problem is keypad

    If it is under warranty why waste our time and use warranty to fix it!

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