I am in the process of buying a new HP computer which has Norton installed already. They advised me that I may have trouble getting on AOL with the new Norton. What should I do?

Personally I hate norton antivirus. It slows down my computer and its firewall does all sorts of stuff. Make sure that you have port magic, which should be installed with AOL software, and make sure that AOL is allowed to get through the firewall. I would honestly try using something like AVG or Bitdefender and just delete norton all together