I was trying to bundle my AT&T home phone with my other services by adding a cellular phone to the package. After giving my information, I was told that in 1998 a cellular phone was opened up in my name with all of my personal information. As of 2000, AT&T closed the account claiming that it was unpaid. All of this is NEWS to me! I was transferred to the Fraud Dept and it was determined that the account was not fraudulent because the information that I gave matched their records. Then I was transferred to the Billing Dept. because the Fraud Dept. said that billing might be able to help because the debt was over 7 years old.
Since I did not know about this debt and was certainly not contacted by AT&T or a collection agency - do I owe it? I live in Missouri and do not know what the SOLs are for something like this.
Please help me! I am desperate!
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