The control on my Hampton Bay fan is not working properly. I have changed the batteries, but this is not the problem. If I buy a new remote, how can I make it compatible with this fan?

Any hints?

You must stay the same brand of remote to the fan. This is always a problem with any Hampton Bay product. Hampton Bay is Home Depot house import brand. You really don't know who really made you fan. Start with going to you local Home Depot with you remote and the model number of the fan. Is if the can give you any help or information.