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-   -   Forget password (https://www.askmehelpdesk.com/showthread.php?t=175393)

  • Jan 22, 2008, 02:10 PM
    mulu
    forget password
    dear all,
    I have a dell latitude x300 notebook. Unfortunately I lost password for it and couldn't
    login. This notebook doesn't have a cd and couldn't do new installation
    please give me you prof advise and guide me what to do to login in my beautiful
    small. I have a lots of staff in side the disk

    best regards
  • Jan 22, 2008, 03:26 PM
    donf
    I know that this is a tacky question, but this is your laptop, correct?

    Dell usually allows you two additional questions to answer for those situations where you for get you initial password.

    Also, call Dell Support, tell them you are human but the computer isn't and it will not let you slip around your password to open your system up.

    If the equipment was registered with Dell, then they should be willing to get you inside the password lockout.

    Most people here should not want to jump in a bust a password because we have no way to verify your ownership and entitlement to the contents of the data contained inside.
  • Jan 22, 2008, 03:34 PM
    Fr_Chuck
    Yes, you are lucky, Dell has great customer support and I am sorry you lost your programs, since dell sends them out with every unit.

    So you can call Dell, or go to any authorised service center, after you provide proof of ownership, they will be glad to help you.
  • Jan 22, 2008, 05:17 PM
    mulu
    Dear all

    Thank you again for you advise and faster response
    I will go to one of dell help center find out if they going to solve this problem

    Thank you so much again
    mulu

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