Ask Me Help Desk - Hard Drive and My Computer

Quote:

Originally Posted by arunavcd

Hi all my Intellectual Brothers and Sisters,

I have been having problem with 1 of my external drives. I use 2 external hard drives on a desktop pc.

Both were working properly and set autoplay. But yesterday, as I was playing a video file from the current faulty hard drive, the USB cable moved and lagged for a while. While I tried to play again from the faulty one, it didn't anymore.

Now, whenever I inject the faulty hard drive, I can open my Computer but can't see any drive there as it shows MY Computer Not Responding. Further, when I close the Program using Task manager, only the Desktop can be seen without any icon. But When I plug out the Hard Drive from USB port, it starts to work again.

Hope I was able to explain what I was trying to. FYI, I can use other Hard Drives with no problems.

What can I do now? Any recommendation?

Thanks in anticipation for your kind response.

Unplug all unnecssary USB devices and try the hard drive on different ports, try a different USB cable, delete all USB references in device manager and reboot to rebuild them, if you have an Intel mobo, download and install the latest chipset drivers from Intel (provided your mobo has a supported chipset). See here:
Intel® Chipset Software Installation Utility - Do I need the Intel® Chipset Software Installation Utility?

If all of the above fail, I'm guessing your external hard drive is just bad.