I have an netgear mr814 ruter, I guess there is a firewall built into it and is keeping my from using my remote assistance. I know I have to open a port but have no clue how.

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Originally Posted by blanchee

I have an netgear mr814 ruter, I guess there is a firewall built into it and is keeping my from using my remote assistance. I know i have to open a port but have no clue how.

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Here you go:
PortForward.com - Free Help Setting up Your Router or Firewall

Its not a good idea to piggyback your question on someone else's. This can lead to confusion. You should start a new thread. So I've moved your question to its own thread.