Ask Me Help Desk - Broadband connection

I have Windows XP professional, previously when I switched I was connected to my server automatically nowadays however I have to connected manually,
I have not changed my server or any details of my sever connection.
I would like to return to the automatic connection and any help I can get to achieve this would be greatly appreciated.

Hi Ray,

Have you checked for viruses and/or spyware? Have you contacted your ISP?

Go to: http://sarc.com/ Scroll down and click on,"Free Online Virus and Security Check" and run the virus check. Write down exactly anything it finds, then return to: http://sarc.com/ and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually.

I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available from:

http://www.pcworld.com/downloads/fil...d,22262,00.asp

Once installed, enable Tea Timer. Open the Spybot Search & Destroy, click the "+" sign next to Tools on the left side of the screen, click System Startup, then on the right side of the page check HK_CU Run Spybot Tea Timer.

The Resident TeaTimer is a new tool of Spybot-S&D which perpetually monitors the processes called/initiated. It immediately detects known malicious processes wanting to start and terminates them giving you some options, how to deal with this process in the future.

Check for updates before running. If you have trouble getting the updates, near the top of the Update Window, click the little arrow next See-Cure #1(Europe), highlight the next one on the list, See-Cure #2 and try to download the updates. If that doesn't work, try the next one the list. Until you get one you can download from. Being a free program, if too many people are using the same site to download the updates, some people will not get them.

Hope this helps!
Whiskey14

Quote:

Originally Posted by ray steward

I have Windows XP professional, previously when I switched I was connected to my server automatically nowadays however I have to connected manually,
I have not changed my server or any details of my sever connection.
I would like to return to the automatic connection and any help I can get to achieve this would be greatly appreciated.

Have you spoken to your provider's tech support? They are the best source for configuring your system to access their network.

Quote:

Originally Posted by ScottGem

Have you spoken to your provider's tech support? They are the best source for configuring your system to access their network.

Many thanks for the help,I am still waiting a reply from my ISP, but a virus check came up as negative