What is the procedure for using New York's Child Support Collection system? My wife's ex husband is current with the support but my wife has to withstand insults and verbal abuse every time she picks up the payment. Any time there's an issue with medical or dental bills it presents another opportunity for him to make a scene. The guy makes over $80K a year and pays $600/mo. For 2, then he wants to be reimbursed for the boys' $12 haircuts.