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-   -   Ip Address 0.0. "Cannot Renew", Explorer.exe is Crashing (https://www.askmehelpdesk.com/showthread.php?t=170908)

  • Jan 10, 2008, 09:30 AM
    luvlinz
    Ip Address 0.0. "Cannot Renew", Explorer.exe is Crashing
    Hi there,

    Just wondering if someone can please help me! I am going crazy trying to figure this out.

    My Wireless connects perfectly (all green bars are going and my roomates is working) but it says I have "Limited or No Connectivity". When I try to Repair it says that it "Cannot Renew my IP Address".

    I go into my Internet Options, LAN, to Manually set an IP address and it says I have one, which I change to one that a laptop is connecting off, still nothing.

    My Wireless Properties lists my IP Address as 0.0.0.0?

    I can see that my Wireless network is working right but cannot open Internet Explorer or anything. When I do the "Diagnostic Test" off IE it still doesn't work.

    Also, my Explorer.exe is frequently closing.

    My computer is very slow to get started.

    I tried system restore to before this all happened - makes no difference.

    I bought a new Norton Antivirus which I ran to see if I had a virus - says I have nothing.

    Yesterday I had my first "DrWatson Postmortem Debugger" has crashed... never even seen or heard of this before?

    Can anyone offer advice on what to do. I'm one step away from calling Nerds on Site but hear they're quite $$$.

    I don't even know if I have a virus or if I can solve this in another way.

    Any help is much appreciated!

    Lindsey
  • Jan 11, 2008, 11:39 AM
    chuckhole
    Disable all of the network adapters that you are not using. Do not allow multiple connections to your network at the same time.

    Wait about 30 seconds and go to a command prompt. Type IPCONFIG /RENEW and hit enter. Then type IPCONFIG /ALL and hit enter. Note the IP Address. It should be something like 192.168.1.100 and your DHCP Server should be Enabled.
  • Jan 11, 2008, 01:28 PM
    DaBaAd
    Do you have a router? Kind? Cable modem or DSL?

    The usual thing to do is unplug the modem, router and PC (laptop). Then plug in the modem and let it connect to the ISP. Once this is done then plug in your router and let it initialize. Once the router and the modem are talking (all lights blinking) start your PC.

    Once one then click on View Wireless Networks and see if you can identify the SSID of the router you are using. Connect and see if you have a valid address. If not then I suggest you access the router with a browser (IE or FIrefox) and see what the settings are.

    Usually, out of the box, the router is set to 192.168.1.1

    THe software in the router will display within your browser and you can see what the settings are and look at the "status" tab. This displays the leased IP address between your modem and ISP. Make sure it is valid.

    Do you have a wireless card or is it built in to your PC?

    There are lots of potential reasons for not being able to connect wirelessly. It will take some time to comb through all the possibilities.

    Have you tried to connect with a cable wire to the router and see if you can get an internet
    Connection?

    Post your results.
  • Apr 9, 2008, 08:32 PM
    Bellster
    Lindsey did you ever get this resolved?

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