Hi good day I try to connect my external hard drive but its not work nothing comes up I think it's the jumper starter could you tel me how to connect it so it works please thanks

It would be helpful if you give operating system -- brand of computer

And it would be great if you give information on hard drive

External drives need drivers on your computer -- installed??

You can never give too much information to help someone know

What you know about the problem -- you are our eyes and ears

I take it it's a USB drive?