When I press the swiggle button the one right under the escape key (esc) this is what shows up\\\\ and when I press the question mark button this is what shows upÉÉÉÉÉ and when I press the quotation button this shows upÈÈÈÈÈ "" it is sooo messed and I need help! I have a dell computer and I have tried going to the control panel but nothing is working