2way switch with fan remote
Hello we are building a new home and have the ceiling fans wired with one switch for the fan and a 2way for the light. 2 of my fans came with remotes, not intentionally we picked for the fan not the remote. One fan will not work at all lights nothing, the other fan everything works on the 2 way light switch only the fan switch does not turn the fan off. The builder is insisting that it is because of the remote. Is this true ? It seems that as long as the remote shows the fan on that the switch should cut power to the appropriate circuit.
It also seems it should work on the switch in case the remote is lost. Please help.