got a friend with this problem any ideas to resolve it

ERROR 0x00000024
NTFS.SYS

and it says... check the disk with CHDSK /F to repair the problem... but I can't because I can't access to anything to do a CHKDSK...

:)

OK try this
Open 'my computer'
RIGHT click C: drive
Select 'properties'
'Tools' tab
'Error checking'
Select EVERYTHING
Click OK on the pop up
REBOOT

It will now do a checkdisk on reboot, can take a while

Covered in greater detail

HERE

Thanks for that I'll give it a try :)

You can do a checkdisk before getting into Windows. The easiest way to do this is to create a bootdisk (www.bootdisk.com will help) and then restart your PC with that disk in the drive. With this you can get to a DOS prompt to run the checkdisk.

Couldn't get passed the bsod at all
She took it to repair shop turns out the hd is fried
It has since been replaced and alls well (still under warranty so not all bad )
Thanks to all who replied
:)