Ceiling fan light kit turns on slowly
I have a Hampton Bay ceiling fan with a light kit that is only 3 months old. The remote control has a dimmer feature to it. Both the fan and light work off one wall switch that is not a dimmer switch.
My question is this; when you flip the wall switch on, the fan starts right away but it takes the light kit approximately 2-3 second to come on and they light up like they are on a dimmer switch as they slowly grow brighter. When you have the wall switch on, the lights turn on and off right away when using the pull chain.
I called service help and it took them a while but finally they told me that this is "normal" for a fan with a remote dimmer. They said the fan checks the circuit first before the light comes on which accounts for the delay. I don't buy that for a second as even if it did, it should never take that long. I have talked to the folks at Home Depot and other hardware stores and they have never heard of a fan doing that. Any suggestions??
Comment on ceilingfanrepair's post
Thanks, your reasoning was very helpful
Comment on tkrussell's post
Thanks for your input. The light uses standard incandescent bulbs