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-   -   Screen turns black! (https://www.askmehelpdesk.com/showthread.php?t=147279)

  • Nov 1, 2007, 12:19 AM
    firmbeliever
    Screen turns black!
    This has happened more than a few times a day, on different days.

    The internet connections and everything is going well and suddenly the page sort of melts,like words get jumbled or the last sentence will drag when I try to move up or down the page.
    Sometimes bits of the page will turn black,very rarely it corrects itself, most times I have had to close the browser and re-open it again.

    I use something called Opera, previously I had used Mozilla Firefox,but that was only for a short time and I do not remember this happening.

    Is it because of a virus or does this programme need updating?

    Thanks in advance.
  • Nov 6, 2007, 01:16 PM
    firmbeliever
    What do I do?
  • Nov 6, 2007, 02:57 PM
    vingogly
    Opera is another browser; that doesn't have anything to do with your problem. I believe the most likely culprits are your graphics card (hardware), bad RAM (hardware), or a corrupted video driver (operating system). A virus is always a problem. I'm assuming you're a Windows user - do you have antivirus software and make sure it runs regularly? Regarding the hardware possibilities, you might try ASTRA if you're on Windows, free to try, 30USD to buy:

    ASTRA - Advanced Sysinfo Tool - Reviews and free ASTRA - Advanced Sysinfo Tool downloads at Download.com

    If you're on a Mac, I'd suggest TechTool Pro for hardware diagnostics:

    Micromat - Home

    Vasily
  • Nov 13, 2007, 01:57 PM
    firmbeliever
    Thank you vasily.
    Yes! My anti-virus is updated and running.

    Could be a bad RAM, as this one was bought second hand and I do not think we changed any of the hardware.

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