I tiled a backsplash in a kitchen and then I had to leave for a period before I could grout it , so the homeowners dad came over and thought he would help and grouted the tile for me. He really messed it up and left way too much grout on it, my 1/8 inch grout lines are about 3/8 to 1/2 and there is major grout left on the tiles themselves in the indentations of the tile. I tried a grout haze remover from home depot to get rid of the extra grout on the tiles but its not working. I tried scrubbing with scour pads and they are not working either. Its now been three weeks to a month since th egrout was laid since I got busy and couldn't go inspect the work I'm thinking it is to late to do anything now. Only thing I could think of is wire brush but I'm sure that will scratch the tile.
David