I just bought a SONY Viao.. got a Verizon DSL.. tried to hook it up but can only use it for dial up which makes no sense... when I call Verizon, I get different answers.. one person says I need a filter, another says no.. one person says I need a dedicated phone line (why did I get wireless then?) I am very confused --I have a black box.. a line into my electric outlet and a phone line into my phone... is this a wireless connection? I am pondering going back to he days of pen and ink in the 20th century if this can't be straightened out... help!

Verizon's install kits generally do a nice job, but since we don't know what equipment you have we have to start with some basics.

Verizon provided you with a box. What is the make and model? Does it have antenna's on it?

Verizon should have included about 3 white boxes called filters. The filtered side, must go before any telephone/modem/fax machine you have in the house. Only the box provided by Verizon connects to the telephone line without the filter. I think they have two ports. One is filtered and the other is not. You can't use more than 5 of these.

You also have to activate the DSL service using the CD install software provided. Ordering the service isn't sufficient.

There are three possible ways to connect to DSL. 1) Through a USB port, 2) Through a wired Ethernet port (The connector is 2 pins larger than a phone line) and 3) through a wireless connection.

Actually, the DSL modem (the box verizon gave you) should be on a filter too. One side says Phone, the other says DSL. The box needs to be plugged in to the DSL side, so it doesn't get interference from phone calls (I had this happen to my DSL connection... it also makes relly staticy and clicky noises on the phones if there isn't a filter)

retsoksirhc:

I disagree, but it's in the details. The DSL side of the filter is nothing more than a straight-thru connection to the plug on the other side. DSL using much higher frequencies than voice and therefore the telephone side is a low pass filter. What happens sometimes is people call this a splitter when in reality, the gizmo's that go in NIDs are called splitters and the ones for individual phones are called filters. The filter, does, in effect, split the telco line into a DSL and phone connection and you can use this when a phone and a DSL modem are plugged into the same jack. It's also adds to the confusion.

Only if the DSL modem is turned on will you get the sqeaky sounds in a telephone line without the filter. Thus a DSL enabled line, with the modem turned off resorts in functionality to a normal telco line.

And if you don't believe me, here is a schematic.

adslnation.com - Inside ADSL MicroFilters

This one uses a block diagram:

http://www.accesscomms.com.au/specs/k2320spec.pdf