I have a motorola razr phone that will receive calls but it is stuck on silent so can't hear it. The biggest problem is that I can't push any of the buttons therefore I can't get it off silent nor can I call anyone. Do you have any suggestions for me. I have tried taking the battery out and putting it back in but that didn't work. Thank you

I would take it back to the store where you got your service and let them take a look at it.