Need help with possible fraud issue
Sort of a complicated matter, but here it goes. My fiancé and I are trying to buy a house. She has some of the typical stuff hanging out on her credit report that you expect after a divorce, and most of that is getting cleared up. One disturbing item, though, has vexed us. There is an account on her credit report with a furniture store that she was never a party to. She never signed any paper work regarding the account, and has never even seen any furniture in her home from said company. The furniture company (or rather their finance division) has yet to respond to our multiple requests for proof of her signature or copies of any paperwork she supposedly filled out. How can she dispute this account? If, as we believe, her ex-husband forged her signature or had a "girlfriend" impersonate her, are the two of them criminally liable for fraud? Would a procedure to challenge the account automatically result in an investigation? Any help that anyone can give in this matter would be greatly appreciated.