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-   -   DDI version too low (https://www.askmehelpdesk.com/showthread.php?t=137720)

  • Oct 6, 2007, 12:04 PM
    allinone
    DDI version too low
    I tried to run Google Earth, and it failed.

    DirectX 9 fails tests:

    Direct3D 8 test results: Failure at step 1 (Loading Direct3D DLL): HRESULT = 0x80004005 (Generic failure)
    Direct3D 9 test results: Display driver does not support API (DDI version too low)

    The graphic card VIA/S3G UniChrome Pro IGP is on board (motherboard P4M800PRO-M). OS Win2000

    Please help.
  • Oct 6, 2007, 12:37 PM
    Curlyben
    Time to update your DirectX to 9 :
    http://www.softwarepatch.com/windows/directx.html
  • Oct 6, 2007, 01:09 PM
    allinone
    Curlyben

    This is DirectX 9
  • Oct 6, 2007, 01:18 PM
    Curlyben
    Is it the latest 9.0c?
  • Oct 6, 2007, 01:56 PM
    allinone
    Yes it's the latest. I downloaded from http://www.softwarepatch.com/windows/directx.html. The tests 8 and 9 still fail.
  • Oct 6, 2007, 02:04 PM
    Curlyben
    In that case make sure your system is FULL patched from Windows update.
  • Oct 7, 2007, 08:09 PM
    allinone
    The system configured for automated updates. Did you mean DirectX 9?
  • Oct 8, 2007, 01:30 AM
    benn11
    Do you have service pack 2 installed?
  • Nov 7, 2007, 05:40 PM
    allinone
    benn11

    Yes, I have pack 2 and 4

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