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-   -   Cannot renew ip address (https://www.askmehelpdesk.com/showthread.php?t=134265)

  • Sep 26, 2007, 07:49 PM
    Freda1962
    Cannot renew ip address
    I can get connected on my wirless, but I cannot display a page. It shows that I am connected to wireless and I have a strong signal. I then hit repair and it goes through the steps other than it say's cannot repair ip address. I also have tried to renew it by typing in the cmd... ipconfig/renew thaat does not work either. Can anyone help me ?
    Thanks!
  • Sep 26, 2007, 08:38 PM
    Will00
    Sometimes this can occur with the usage of a specific browser, such as Firefox, or Internet Explorer. I would first suggest both, without starting other processes. Are you sure you are connected to your wireless network, and not someone else's? Did you put in a password, if needed? On your router, or wireless box, does it have a light on that indicates that you have internet?
  • Sep 27, 2007, 04:00 AM
    benn11
    Where do you use this wireless connection? At home or office? It can be that the connection from the wireless router to the internet is down...
  • Sep 27, 2007, 06:18 AM
    ScottGem
    How do you connect to the Internet. What is your hardware setup like?
  • Sep 27, 2007, 06:33 AM
    Freda1962
    Thanks guy's for the help but yes I am connected to the internet and all... forgot to tell you I have a comp in my den and the wireless is on it. It works fine it's just my laptop that does not work. The thing is I took it to best buy yesterday they could get on their wireless on my comp. But when I get home I cannot get on my wireless. I hope you can understand all this... Thanks Freda As you can see I'm computer illiterate! Lol
  • Sep 27, 2007, 06:40 AM
    ScottGem
    Do you have any security settings on the router?
  • Sep 27, 2007, 07:00 AM
    Freda1962
    Scott, not that I know of. Actually it was working fine until I went on a trip and took it. Got on at a motel wireless and not worked since I got back home!
  • Sep 27, 2007, 07:06 AM
    NeedKarma
    Perhaps the laptop picked up the DNS settings from the hotel network and is not letting them go. To fix this you will need to insert the DNS entries of your ISP manually. Here's a site that shows you how do to it:
    https://hdc.tamu.edu/reference/docum...section_id=579
  • Sep 27, 2007, 08:31 AM
    Freda1962
    Hi all your really going to think I'm illiterate.. lol I have the ip address but where do I find the DNS server addresses??
  • Sep 27, 2007, 08:35 AM
    ScottGem
    Did you check out the link Need gave you?
  • Sep 27, 2007, 08:43 AM
    Freda1962
    Yes I did I don't put in those #'s though do I?
  • Sep 27, 2007, 09:05 AM
    NeedKarma
    No you don't - good question. :)
    You put in the DNS server addresses specific to your Internet Service Provider.
  • Sep 28, 2007, 05:54 AM
    Freda1962
    Thanks everyone finally got it up and going after an hr on the phone with Linskys!! :)
  • Sep 28, 2007, 05:58 AM
    NeedKarma
    So what was the solution?
  • Sep 28, 2007, 06:40 AM
    Freda1962
    I had some settings on the wireless router that was not right.. :)

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