My keys are coming up as French E's instead of question mark or apostrophes. Can you help me. This only happens in IncrediMail. Works fine in other venues. This is my question not my answer.

Check the regional settings in the control panale ( language ) change to English US, or look in incredimail for country or regional settings

Also check your location settings and time zone in windows clock.

Press Alt+Shift. It will change your settings to english. But this will be needed to be done every time.

This will need to be done in every text. Area. Unless opended after the function has been activated.