PLease forgive me for not giving you the model of the water heater as I am at work and just found this site. So here's the problem... I have a gas water heater and I turned on the hot water and it usually takes awhile to get hot, but it never did. I checked the pilot light in the heater and it was off. Followed instructions and relite the pilot light. The pilot light took awhile to actually stay on but it finally did, adjusted the temp and I saw the burner go on so I figured "cool it's fixed. Well this morninig cold water and pilot light out. Any suggestion?? :confused: