Insurance adjuster gone MIA
I have an outstanding insurance claim. We are trying to get the "hold back" monies. I went through a private insurance adjuster who helped me out once before. This time, for some reason, she has gone MIA. The claim is almost at the deadline and even though I have tried calling and e-mailing her countless times, I have still not heard back from her in almost a month. I notified my insurance carrer. They said they are still waiting for the documents she needs to send.
I called the adjuster's office last week and threatened to report them to a regulatory agency, if I didn't get some action.
I was told by a friend, I should contact the Department of Banking and Insurance - but I don't know if that is correct. Does anyone know?