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-   -   Can't install printer to vista windows (https://www.askmehelpdesk.com/showthread.php?t=125706)

  • Sep 4, 2007, 07:31 AM
    rain_drop_kisses30
    Cant install printer to vista windows
    I have tried to install this printer three times and nothing happens. The disc says lexmark 640 but the printer it self says z645 I need help. What can I do now I'm getting very :mad: thank you for your time.
  • Sep 4, 2007, 07:40 AM
    JohnSnownw
    You will be able to find the updated drivers for that printer here:

    Drivers and Downloads

    Just download and install the drivers, and you should be ready to go. Good Luck.
  • Sep 4, 2007, 09:02 AM
    ScottGem
    First my condolences on purchasing a Lexmark. Can you explain exactly what you have been doing to install it? That printer supports Vista, so the disk you have should work.
  • Sep 5, 2007, 01:11 PM
    rain_drop_kisses30
    Quote:

    Originally Posted by JohnSnownw
    You will be able to find the updated drivers for that printer here:

    Drivers and Downloads

    Just download and install the drivers, and you should be ready to go. Good Luck.




    Thank you but I did that and it says not responding to the computer. The printer that is and it also says the printer is installed, but when I go to print my reports out it tells me its not found. PLEASE ME!! Thank you for your time.

    Edited to remove e-mail address <>
  • Sep 29, 2007, 07:32 PM
    donf
    Scott - Is there some reason why you feel it is necessary to disparage Lexmark products or do just have a warm fuzzy for someone else's products?

    RDK30 - M/S has released a patch. It appears that Vista is not kicking off a registry service which in turn is causing frame errors on IE. So if you are connected to Vista via a network port, you should visit M/S and see if your error matches theirs.

    If you are not connected via network, then send me your exact printer model and method of connection (serial - parallel - USB) and I'll see if I can dig up more info for you.

    Don

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