We are replacing our bathroom. In anticipation of putting the new bath in, we turned off the stopcocks. There was a slight delay in replacing the bath so we turned the stopcock back on. Problem is, we have water downstairs but no water upstairs. There is a very slight trickle of hot water but no cold water at all. Please can someone shed some light!!

SEE BELOW FOR INFO TO RESOLVE ISSUE:

http://www.diydoctor.org.uk/projects/curingairlock.htm

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Originally Posted by Colette_Needs_Help!

We are replacing our bathroom. In anticipation of putting the new bath in, we turned off the stopcocks. There was a slight delay in replacing the bath so we turned the stopcock back on. Problem is, we have water downstairs but no water upstairs. There is a very slight trickle of hot water but no cold water at all. Please can someone shed some light!!!

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Hi Colette,

Let me see if I have it right. Your bathroom's installed and you turned off the water to the house to run the piping but now you have no water upstairs, right? How old is your house?
What kind of water pipes do you have? Galvanized, copper plastic?
If this is the case it sounds like you've disturbed some crud in the pipe walls and when you turned on the upstairs valves it got sucked up and is now blocking all the seats and inlet ports of your faucets including the ballcock in the toilet.
Shut the water back off and open up a faucet. Remove the stem assembly or cartridge and check for trash. Now turn the water back on for a minute and flush out the supply. Do you get a full stream now? If so, do this with every valve including the ballcock in the toilet. Good luck and keep me informed. Tom

Thanks Tom for your response. I think that the problem is an air lock in the water pipe.

For anyone else who experiences problems such as these, see the below link:

http://www.diydoctor.org.uk/projects/curingairlock.htm

I'll let you know if it solves our problems!! :)