Walmart messed up my daughters medicine and made her sick!
Two days ago I took my daughter to the doctor for a very painful earache. The doctor gave me a prescription of Ceftin. I took it to walmart to have it filled. When I got home the medicine was so thick, that I had to take a straw and scrape it out of the bottle and put it into a measuring spoon and mix with water before my daughter could suck it up with a straw. I didn't think it looked right. As soon as she ingested it she began to throw up. I felt so bad because anyone with children knows you nearly have to force it down anyway when it is bitter. I called the prescribing the doc next morning to see if it was normal for that medicine to be so thick. They said it is thick but should pour from the bottle. I took it to the office and they looked at it and said they didn't think it should be like that. I called the pharmacy at walmart and they said bring it back we will replace it! I said I don't want it replaced it made her terribly ill. They tried to justify it and say it had been checked three times. I don't care if it was checked ten times, it was mixed wrong. I asked them for the medicine back and went up the road to another pharmacy and showed it to them. The pharmacist there said it was definitely mixed wrong. What makes me so angry is walmart's refusal to acknowledge that it was wrong and trying to keep the medicine. Does anyone know the best way to launch a complaint about that pharmacy? It's one thing to mess up but to deny and hide it is dangerous when dealing with medicine. Thank you