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-   -   Problems saving/creating to Desktop (https://www.askmehelpdesk.com/showthread.php?t=12136)

  • Aug 26, 2005, 04:16 PM
    Eyecu
    Problems saving/creating to Desktop
    Hi All.

    I recently purchased a laptop:
    Acer Aspire 1692WLMi
    Windows XP Professional SP2
    I was using navigating to C:\Documents and Settings\Eyecu\Downloads (is where I store all my downloads for easy access) when my finger brush the touchpad(mousepad), dragging the Desktop folder into the Downloads folder. Microsofts Antispyware asked if I want to block the action. I clicked on block. Since then I can not save, create anything to my desktop. Also if I try and install a program that automatically try's and installs an icon to the desktop, it will not install the program I get the following error:

    internal error: Failed to expand Shell Folder constant "userdesktop" .

    I can not for the live of me figure out how to fix this. I even tried installing registry mechanic but that's when I got that ^^^^ error.

    Any Help in this would be greatly appreciated.

    Thanks
    Eyecu
  • Aug 26, 2005, 04:30 PM
    RickJ
    I'm no MS Antispyware, but in general it sounds as though you've allowed it to create a "rule" that blocks the action.

    Open MS Antispyware and look through whatever they call blocked programs or actions and allowed programs or actions.

    Somewhere I believe you'll find something referring to the desktop... something that you can "uncheck" or remove.

    I hope this at least gives you something to look for for now... and if no help, hope a MS Antispyware guru comes along for you shortly! :)
  • Aug 26, 2005, 05:38 PM
    NeedKarma
    Found this on the MSAS newsgroup:
    Quote:

    If you block an application start up event in MSAS it
    Should appear (among other things)by navigating to the
    Tools/Realtime Protection/View All Blocked Events screen.
    From there you can unblock the events using the options
    Available on the page.

    Or

    Check under Realtime Protection > System or Internet
    Agents, check to see if its blocked under those two.
  • Mar 20, 2006, 10:08 AM
    UkPhilUk
    I have exactly the same problem but cannot find any block on MSASW
    Any more ideas:confused:

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