When I get an e-mail that say's turn up the volume to hear this--I can't hear anything--I have the volume turned up loud, and no mute buttons on--I can play cd's on here, but cannot hear the e-mails--thank you for any help

Hi,
There are many places to look at, to see if you have your audio player set to play MIDI's.
Are you using Windows Media Player?
If so, open WMP, then click on Tools at the top of that window, then click on Options.
Click on the File Types tab at top.
Then, scroll down to see if the MIDI box is checked. If not, left click on it to put a checkmark by it, then click on Apply, and OK.
You might also go to Control Panel/Multimedia, then click on the MIDI tab at top.
Look to see if there is a checkmark under the heading "MIDI Output".
Best of luck,
fredg