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-   -   Very confused (https://www.askmehelpdesk.com/showthread.php?t=120850)

  • Aug 18, 2007, 09:04 PM
    jaynee
    Very confused
    I've bought a lexmark printer 2months ago and just recently it's saying that I have a black ink cartridge missing when I'm about to print,but I don't so can anyone please enlighten me with this problem I've tried everything.:confused: :confused: :confused:
    Jaynee:confused:
  • Aug 18, 2007, 09:13 PM
    sxoz
    Quote:

    Originally Posted by jaynee
    I've bought a lexmark printer 2months ago and just recently it's saying that I have a black ink cartridge missing when I'm about to print,but I don't so can anyone please enlighten me with this problem I've tried everything.:confused: :confused: :confused:
    Jaynee:confused:

    Hi Jaynee what sometimes happens when you buy a new printer they only ever give you a quarter full cartridge of ink it may have run out of ink thars why its not recognising it . Does it still print ?
  • Aug 18, 2007, 09:24 PM
    sxoz
    Quote:

    Originally Posted by jaynee
    I've bought a lexmark printer 2months ago and just recently it's saying that I have a black ink cartridge missing when I'm about to print,but I don't so can anyone please enlighten me with this problem I've tried everything.:confused: :confused: :confused:
    Jaynee:confused:

    I hope that helped
  • Aug 20, 2007, 05:01 AM
    jaynee
    Quote:

    Originally Posted by sxoz
    Hi Jaynee what sometimes happens when you buy a new printer they only ever give you a quarter full cartridge of ink it may have run out of ink thars why its not recognising it . Does it still print ?

    Hi sxoz, er no it still not working because I've refilled it and nothing happened still :confused: :confused:
  • Sep 29, 2007, 07:46 PM
    donf
    Jaynee,

    I believe you just identified your problem. Some Lexmark cartridges have been designed to error out if they have been refilled. This is because, Lexmark does not recommend using refilled cartridges. In fact, Lexmark will pull the warranty on any printer with one installed and print quality problems.

    Don
    Lexmark Retiree
  • Oct 21, 2007, 11:29 AM
    donf
    Jaynee,

    Has your problem been resolved?

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