I have almost the same issue another questioner asked. I have a Harbor Breeze Exeter 56" fan that has absolutely no outside housing controls. I had a guy install a new remote system because the original (when I bought the house) did not work. I still use the old handset which has a reverse button but it combined with the new remote unit does not work. I can't find a manual on-line so I have no clue how to reverse the fan. In the meantime it just blows upwards! Help!