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-   -   When I login, A window Appears (https://www.askmehelpdesk.com/showthread.php?t=119970)

  • Aug 15, 2007, 09:01 PM
    sheraz04
    When I login, A window Appears
    Hello


    When I login, a window appears saying


    Windows cannot find C:\Windows\Sembako-chzjkrh.exe. Make sure the filename and path is correct. To search the file, click start and then search.



    There is no other problem in my system, there was a serious virous attack on my PC but I have removed it as a result this window appears every time I login with any username.

    Please assist me in solving this problem


    Regards
    Sherry
  • Aug 15, 2007, 09:19 PM
    jstrike
    First check your startup group, (Start/Programs/Startup) if it's in there then delete.

    If you don't see it in there then you can also try running MSConfig.
    Start/Run/msconfig (Be careful what you do in here)

    Click the Startup tab and scroll down the list looking at the command column. If you see the program Windows is failing to load then uncheck the box and click Ok. You will need to reboot but that will get rid of it.
  • Aug 15, 2007, 11:56 PM
    sheraz04
    First check your startup group, (Start/Programs/Startup) if it's in there then delete.

    If you don't see it in there then you can also try running MSConfig.
    Start/Run/msconfig (Be careful what you do in here)

    Click the Startup tab and scroll down the list looking at the command column. If you see the program Windows is failing to load then uncheck the box and click Ok. You will need to reboot but that will get rid of it.[/QUOTE]




    I have tried all this, but it is not there. Please give me any other solution.

    Thanks
  • Aug 16, 2007, 12:48 AM
    Curlyben
    Can you say SPYWARE!!

    Here's my usual C&P for cases like this:

    Quote:

    Originally Posted by Curlyben's maintenance tips
    When was the last time you did some serious maintenance on your system ?

    System maintenance includes:
    Defrag
    FULL patching
    Virus scanning
    Spyware scanning
    removal of rubish files

    Defrag is an inbuilt function in XP.
    Open My Computer > Right click C: > Tools Tab and its there.

    To make sure everything is running fine run both anti virus and anti spyware apps in normal AND safe modes. (make sure that they are updated first ! ;)) (AVG is good and free AV)
    (A couple of good removal tools are Spybot and Adaware)

    ALso an on line virus and spyware scanner is Trend Housecall

    Just a note: actively running two AV's on one machine can cause problems.
    So if you are thinking about it make sure your current one is disabled first.
    Same thing applies to online scanners as well.


    Removal of junk files is easy with CCleaner a free app that does exactly what

    If all this fails then a repair install may be in order:

    Here's the official Micro$oft way of doing it,
    and Here's one with screen shots.

    Basically this installs windows over the top of your current setup.
    So you don't loose any information you already have.

    This lot should resolve your issue.
  • Aug 16, 2007, 07:45 AM
    jstrike
    Yeah but it sounds like it's been removed. The problem now is finding where it was starting up from.
    Go into msconfig again and click on the Services tab.
    Check Hide All Microsoft Services. (This is important as you don't want to shut down any MS services)
    Scan down the list... what you're looking for will be something that is checked, probably says Unknown for the manufacturer and has a status of stopped. If you find something like that and the name looks suspicious you can uncheck the box, click OK and reboot. If you uncheck a box and it doesn't get rid of the problem go back in to msconfig and check it then try another one.
    If you still can't find it that way it might be time to look at any BHO's that have been installed. That gets a little trickier though.
  • Aug 16, 2007, 10:17 AM
    Curlyben
    Bear in mind that running the anti-spyware apps will remove the registry entry that is causing it to try and load at start up.
    Also CC cleaner can be used to control the startup and also clean the registry.

    Certainly sounds like the OP needs it
  • Aug 16, 2007, 10:54 AM
    jstrike
    Quote:

    Originally Posted by Curlyben
    Bear in mind that running the anti-spyware apps will remove the registry entry that is causing it to try and load at start up.
    Also CC cleaner can be used to control the startup and also clean the registry.

    Certainly sounds like the OP needs it

    True... since it looks like the app has already been removed CCleaner is probably the best bet. I'm just not sure if it will check for defective services as well...

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