We have had all of our ceiling fans for 6 weeks without a problem. I dropped the remote to my son's fan and now when I press one of the buttons the red light comes on but nothing happens. Unfortunately there is no way to manually turn the lights or the fan on. It is all done with the remote. I can't find a website for Harbor Breeze to contact them.

We have a number for Harbor Breeze in our stickies. If you dropped the remote, check and make sure the dip switches are still properly set.

Ceiling fan remote controls - help and FAQ- Ceiling Fans N More

BTW if it is only 6 weeks old, you can return it to the store for a new one.