Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Computers for Beginners (https://www.askmehelpdesk.com/forumdisplay.php?f=79)
-   -   Frame.dll keeps popping up (https://www.askmehelpdesk.com/showthread.php?t=117410)

  • Aug 7, 2007, 10:48 AM
    joe4708
    Frame.dll keeps popping up
    Every time I start or restart the computer, a window opens indicating "frame.dll not located" This just started about a week ago. It doesn't appear to affect anything, but I have to keep clicking until it goes away. I use Firefox, if that makes a difference. Any help would be appreciated. Thank you. Joe
  • Aug 7, 2007, 10:50 AM
    ScottGem
    Sounds like something was uninstalled but not completely. Try running MSCONFIG and seeing is something is calling that DLL.
  • Aug 7, 2007, 11:50 AM
    joe4708
    Hi, How do I run MSCONFIG ? By the way the message aid "frame.dll not found." Thanks Joe
  • Aug 7, 2007, 11:52 AM
    ScottGem
    Go to start>Run and type MSCONFIG. Go to the starup tab. Uncheck anything you don't know belongs.
  • Aug 7, 2007, 12:38 PM
    joe4708
    I did that and recognized nothing, so I disabled everything. When I rebooted nothing came up on the very bottom of my screen, where the time is. I went back and restored everything. When the window opens up after I have disabled anything, it asks me to accept the changes or not, I can't remember if the "frame" message came up when I disabled everything, because I couldn't go anywhere. I have rebooted so many times to check that now I've lost track of what I'm doing.

    The original message said something about replacing the "frame.dll". How would I do that ? Sorry for being a pain. Joe
  • Aug 7, 2007, 12:45 PM
    ScottGem
    You may have to restore each checked item one at a time until you find the culprit. But what happened does indicate to me the file was removed and you just need to remove the startup entry.
  • Aug 7, 2007, 01:24 PM
    joe4708
    I will do as you say, but not now. I will get back to you when I do. Thank you for your help. Joe

  • All times are GMT -7. The time now is 02:06 PM.