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-   -   Uninstall eTrust Internet Security Suite (https://www.askmehelpdesk.com/showthread.php?t=116260)

  • Aug 3, 2007, 03:35 PM
    mijo
    Uninstall eTrust Internet Security Suite
    I tried to uninstall eTrust Internet Security Suite 2006 with Win XP Home uninstall. The anti-virus program seems to have uninstalled, but the other three programs did not. Now, uninstall does not list the suite in the list of installed programs. I tried two other unistall programs, but they don't see the Suite either. When I originally tried to uninstall I kept getting messages that I was not the administrator. I am the only user of this computer and it is set up to log me on as administrator. I have had no trouble doing other administrative tasks.

    Can someone give me some help uninstalling this thing. Preferably without having to do registry edits which I don't feel comfortable doing. I have considered deleting all of the Suite files and then cleaning up with a registry cleaning program, but am not sure whether that is a good idea.
  • Aug 4, 2007, 12:49 AM
    Curlyben
    Reinstall it and use the inbuilt uninstall functionality, as removing suites incorrectly can cause problems.
  • Aug 4, 2007, 09:19 AM
    mijo
    Quote:

    Originally Posted by Curlyben
    Reinstall it and use the inbuilt uninstall functionality, as removing suites incorrectly can cause problems.

    Thank you Curlyben for the reply. I looked for a built in uninstaller, but could not find one and none of the uninstallers I ran showed that one existed. I am reluctant to reinstall because I have since installed Norton Internet Security Suite 2007 and it is running perfectly. Also, I'm not sure I can reinstall without first uninstalling.

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